Support Center

We're here to help! Get in touch with our support team or browse our frequently asked questions.

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Contact Support

Send us a message and we'll get back to you within 24 hours

Get in Touch

Email Support

support@bocm.com

Response Time

Within 24 hours

Availability

Monday - Friday, 9 AM - 6 PM

Frequently Asked Questions

Quick answers to common questions

How do I book an appointment?

Simply browse our barbers, select your preferred time slot, and complete the booking process. You'll receive a confirmation via SMS and email.

Can I cancel or reschedule my appointment?

Yes! You can cancel or reschedule your appointment up to 2 hours before your scheduled time through your booking confirmation or profile page.

What payment methods do you accept?

We accept all major credit cards, debit cards, and digital payment methods through our secure payment system.

How do I become a barber on the platform?

Click on 'Become a Barber' in the main menu, complete the registration process, and our team will review your application within 24-48 hours.

Is my personal information secure?

Absolutely. We use industry-standard encryption and security measures to protect your personal and payment information.

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